Shipping & Returns

Shipping

Culinary Genie, LLC aims to fulfill all orders withing 1-2 business days, however, please allow up to 5 business days to process and fulfill your order.

We ship via USPS and UPS. Once the carrier has the package, it typically takes 2-5 business days to receive your order depending on location.

We offer a $5.00 flat rate economy shipping on all orders and free economy shipping on orders over $30.00 in the state of Florida. Culinary Genie, LLC will pick the most efficient shipping at time of fulfillment. You are also able to pick a faster shipping time at checkout at your cost.

An email notification with tracking information will be sent to you when your packages have shipped.

Culinary Genie, LLC is not responsible for delayed, unclaimed, undelivered, or returned orders due to incorrect or undeliverable addresses or delays caused by USPS or UPS due to weather or other causes that are outside of our control.

Due to a food sales tax, Culinary Genie, LLC does not currently ship to the following states: AL, AR, HI, ID, IL, KS, MS, MO, OK, SD, TN, UT, VA.

International Shipping

Culinary Genie, LLC does not currently offer shipping outside of the United States.

Returns

Due to the nature of our products and keeping them safe for the public, we are unable to accept returns or exchanges on food items. However, if we make an error on an order or if there is a defect with your product, we will absolutely make it right through either a refund or a replacement if notified within 2 weeks of delivery.